Testimonials

We have come to expect the utmost quality in work done by Kistler & Knapp Builders. Their projects are consistently gorgeous and skillfully done, with attention to craftsmanship and to challenging architectural concepts. We love featuring their homes in our annual Boston Design Guide publication. Their work is incredibly varied, ranging from Shingle style homes, to gothic tudors, to modern, sprawling retreats. This variety of work speaks volumes to their talent.
Boston Design Guide
SMOOK Architecture & Urban Design, Inc. has had the pleasure with working with Kistler & Knapp Builders on several new home projects. They are meticulous in their work from beginning to end. They provide pre-construction services including cost of estimating that assist Owner & Architects alike in honing in on a target price for the project. Once construction begins, their field and office personnel are knowledgeable and available to the Owner, Architect, and Sub-Contractors. They understand that a successful project is based on putting together the best team and working in cooperative and transparent manner. The finished product you can be assured will be of the highest quality. Any issues that arise during the final punch list of the project are addressed quickly and professionally. Therefore, SMOOK Architecture gives Kistler & Knapp Builders our highest endorsement as a Contractor of Fine Homes.
SMOOK Architecture & Urban Design, Inc.
I have had the pleasure to work with KKB for 8 years. We have completed seven projects with a value of 25 million dollars. They are extremely organized and very good at presenting clear, honest and fair estimates for our clients. They have a team of the very best craftsmen in all fields and work as dedicated members of the team to produce the best product. I would not hesitate to recommend them. I consider them an integral part of our office and success.
Michele Foster, Foster Associates
This is in regards to a recent major project that is just about completed: new addition and renovation to existing house structure. After interviewing and researching construction companies for over one year, (recommended to us by our architects), and rejecting all of them, we met with K & K Builders and were impressed from the first meeting on. The professionalism with which we were met was beyond impressive, starting with the way two of the most senior company members introduced themselves, to the presentation of how a project is managed and operated by K & K. We have done previous major renovations to our house before, but never experienced such transparency in accounting and billing with any contractor or builder. Our project was assigned its own project manager on site: once the project started, the project manager was on site EVERY SINGLE DAY, all day, overseeing and orchestrating the work efficiently and expertly. The project manager himself who was on the premises from April 2016-December 2016, is one of the most professional, trustworthy and pleasant people we ever worked with. Every single sub contractor we worked with was outstanding in work ethics, work quality and professionalism. It is truly amazing to see that a construction company is able to operate at such an exalted level of attributes. We are beyond pleased and wish to shout out our experience from the roof top. There are lots of bad stories out there in relation to builders and contractors, that is why we feel it is so important to share our experience.
Mona, Swampscott, MA
Renee, Doug, and the whole Kistler & Knapp team are amazing! We have done a huge project with them- a complete, 18 month renovation of a turn of the century home (2007-08) and many smaller projects since (2015 most recent). All have been successful with superior craftsmanship, on budget, on time and very good communications throughout the project management process. We hope to do more projects in the future and highly recommend Kistler & Knapp.
Review on Houzz
Our experience with Kistler & Knapp Builders has been outstanding. We interviewed many contractors before remodeling our home in Westborough, MA and hired KKB because of the special care taken and interest given by them to our home from day one of the interview process. Throughout the eight-month total renovation/addition of our home, they worked tirelessly to bring our ideas and plans to life, working through every detail to ensure that the construction was the highest quality possible, and that the design was both functional and beautiful. They are master communicators and as such kept us updated daily as to the status of our project. Their attention to our budget was as meticulous as to our home and they took great care to make us aware of our options each step in the process. In the end we were left with not only a beautiful home, but also of great memories of how they made us partners in creating it. We will always be grateful to their crew and will continue to use them for our home maintenance needs and any future building projects.
Review on Houzz
We hired Kistler & Knapp to renovate our kitchen and 2 bathrooms this summer and we are thrilled with the results. Doug Stevenson and his team are not only experienced and knowledgeable professionals but they are also terrific communicators who simply “get it.” Their attention to detail was clear from the start, with a line by line budget estimate to give us a sense of what the project would entail. They were right on and very up front with any potential issue that could arise and its associated cost. Our contacts were extremely well organized, coordinating a range moving parts with a variety of vendors (some of which weren’t selected by them) to ensure the project remained on track. Any hiccup in the project (and frankly, none were major), was immediately brought to our attention, with options and costs presented to help us make an informed decision. They finished the bulk of the work nearly a month ahead of schedule, which was certainly a plus. Not only will Kistler & Knapp be our first call for any future renovations, but we would highly recommend them to anyone looking to have work done in their home. These guys are the real deal….
Deb
We are extremely pleased with the beautiful house that Kistler and Knapp built for us on Cape Cod.  Right from the start, the team was high quality, organized, supportive, creative and experienced.  Their solid relationships with subcontractors gave us confidence that we were getting the best value and quality for all services.  They pay attention to detail and they did not finish the job until we were completely satisfied.  We ended up in our Dream Home and we are so thankful to K and K!
Pat